Privacy Policy

Effective Date: February 1, 2025
Last Updated: February 20, 2025

Roomsreno Home Renovations Inc. is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our advertising campaigns, particularly through Facebook ads.

By providing your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following personal information when you submit a lead form via our Facebook ads:

• Full Name

• Phone Number

• Email Address

• City

• Project Readiness Details (responses to questions about your renovation timeline and goals)

We do not collect any sensitive personal data such as financial details, government-issued IDs, or health-related information.

2. How We Use Your Information

We collect your information solely for the following purposes:

• To assess your interest in our home renovation services

• To contact you for a consultation or project discussion

• To provide you with estimates or further information

• To improve our advertising and customer service efforts

• To comply with applicable legal requirements

Your information will not be sold, rented, or shared with third parties for marketing purposes without your explicit consent.

3. How We Share Your Information

We may share your information only under the following circumstances:

• Service Providers: We may engage third-party service providers (such as CRM software or scheduling tools) to help us manage customer inquiries. These providers are obligated to keep your information confidential.

• Legal Obligations: If required by law, we may disclose your personal information to authorities.

• Business Transfers: In the event of a business sale or merger, customer information may be transferred as part of the transaction.

4. How We Protect Your Information

We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage of collected data

• Restricted access to personal information

• Use of encrypted channels for communication where applicable

However, while we strive to protect your personal data, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you wish to have your data deleted, you may contact us at sales@roomsreno.com

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access, correct, or delete your data

• The right to withdraw consent at any time

• The right to opt out of marketing communications

• The right to request details about how we use your information

To exercise any of these rights, please contact us at sales@roomsreno.com

7. Third-Party Links

Our advertisements or website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always be available upon request or on our website.

9. Contact Information

For any privacy-related inquiries, please contact us at:

Roomsreno Home Renovations Inc.
Georgetown, ON L7G 0A2
sales@roomsreno.com
416-797-9554